Reimagining our Hotels
April 24, 2020
Discussion with our community, friends and hotel guests:
The Irvine Company has always viewed our hotel and resort locations as warm community gathering places providing comfort to the overnight guest and a warm environment for community meetings and special events.
As you know, the hospitality industry, including hotel guest services in the Irvine and Newport Beach areas have been deeply impacted by the near shutdown in travel brought about by the severe health and economic crisis. Every hotel in our region has been impacted and many have closed, including the nearby Disney hotel which closed weeks ago.
Throughout this period, the Resort at Pelican Hill has remained open as a benefit to the community. We are proud to say that we have been able to serve our guests in a responsible manner during this pandemic period maintaining strict health and safety guidelines.
As we continue to receive guidance from the CDC and our State and local public health officials, it is clear that the hotel industry will evolve into a new level of hotel guest expectations and service.
The Irvine Company is utilizing this slow period of reduced demand to plan for the future. This future planning may include the repositioning and reimagining of our hotels with a focus on delivering a first-class clean, safe and healthy environment for our local communities, our guests and our hotel service personnel.
The Irvine Company is planning to reopen the two hotels with quality improvements and modern features in the near term and we look forward to the day of welcoming back our friends, community members, hotel guests and hotel associates. We will stay in touch with you and the community.
Stay healthy and best regards.